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An emerging interest in AI is a positive sign. It suggests a curiosity about the potential to augment human capabilities.
However, it’s essential to avoid the trap of technology for technology's sake. The focus should be on understanding your organization's core problems and exploring how AI might amplify human problem-solving. Data is a tool, not a goal. It's about creating meaningful experiences, not merely collecting data points.
Start small, but think big. Pilot projects can be a valuable learning experience, but ensure they are grounded in a deep understanding of user needs. The journey to AI maturity begins with a human-centric approach.
