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Product delivery

Understand the problem before defining a solution.

In order to build the right digital product, it’s important to survey whether the problem is real.


Introduction to the double diamond model

Product delivery

Product management

TXI’s delivery leads have mastered the art of balancing our clients’ business requirements while working to solve their most pressing organizational pain points. By aligning closely with each partner, they build and manage a budget and project plan that fits each business. As a partner, we only succeed if you succeed.

How we can help:

  • Product and feature-level value-based roadmap, phasing, and milestones
  • Risk and tradeoff assessments
  • Rollout and adoption strategy
  • Delivery and engagement oversight
  • Requirements analysis and feature definition
Product delivery

Engagement management

Engagement management at TXI focuses on delivering value with an iterative, integrated approach while keeping clients and the TXI team aligned to ensure that you get the meaningful outcomes you need.

How we can help:

  • Estimation and release planning
  • User stories and requirements capture
  • Tracking and reporting
  • Risk tracking and issue mitigation
  • Stakeholder management and communication plans

Instead of offering a ready-made app, TXI showed a keen understanding of the project requirements and developed a unique solution.

Tom Kolditz, Director, Rice University
Product delivery

Business analysis

Definition and scope are key to the success of every product innovation project. TXI will work to understand and document key requirements to help your organization identify and validate the right digital product solution.

How we can help:

  • Capture feature requests and acceptance criteria
  • Document functional and non-functional requirements
  • Manage scope and feature backlog
Product delivery

Risk-return tradeoff assessment

We always say that you’ll never know less about a project than you do when you start it. TXI’s product and project-level risk analysis allow you to identify where those questions sit and make a plan for finding the answers. It gives us a better sense of what we’re tackling, and it allows us to de-risk the project and build more accurate estimates.

How we can help:

  • Estimate variance analysis
  • Capture risks, assumptions, issues, dependencies (RAIDs)
  • Scope risk analysis
  • Risk and issue tracking
Case Study

Building the right digital product to improve the mental health of LGBTQ+ youth

Product delivery

Rollout and adoption strategy

Rolling out a new product is one of the most important stages of the product innovation journey. After 20 years of experience, we’ve learned a thing or two on how to do it right. Knowing who your users are and what pain point you’re solving is critical to answering what you build and how you take it to market—all steps required to see success in growing your users.

How we can help:

  • User acceptance testing
  • Data migration
  • Go Live and launch planning
  • App store submission and acceptance
  • Application hosting and monitoring
  • User adoption and analytics
Product delivery

Budget management

We'll mind the money. No surprises—just the most value for the dollar. Technology is only right when it's right for your business. Early on, our discovery process digs in to debunk the ideas that don't add value so we can find opportunities for real results. As delivery kicks off, our governance process helps to provide transparency into the risks, costs, benefits, and opportunities in the program of work.

How we can help:

  • Risk and issue tracking
  • Budget tracking and forecasting
  • Product showcases and steering committee updates

They are outstanding. We want our team to adopt the way they manage the project. Their protocols are solid, their methods work, and they have a clear playbook that delivers good results.

Lisa Fiore, Founder and CEO, Landscape Hub
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