Your Consent to this Policy. By using the Site or interacting with us directly, you expressly consent to the collection, use and sharing of your personal information as described in this Policy.
Personal Information We Collect. We collect the following categories and types of personal information:
Contact Information: We collect your name, email, and telephone number when you visit the Site and complete our webform.
Project Details: We also collect any information or content you provide to us in the free text box of the webform, such as a description of your project and budget.
Communications Data. We collect information when you communicate with us or others on the Site or when you speak to our sales representatives/customer service, such as when you request additional information about our products or services or provide us feedback.
Customer records information: We collect bank account number, credit or debit card number, or other financial information when you buy our products and services.
Audio information: We collect call recordings when you speak with our sales representatives or customer service.
Internet Activity: We collect certain information about the device you use to access the Site, such as your device’s hardware model, browser type, IP address, operating system version, language settings, unique device identifiers, advertising identifiers, serial numbers, device motion data, and mobile network data.
Browsing Activity. We also collect information about your activity on the Site via log files, cookies, web beacons, and other tracking technologies. Examples of such data include your access times, pages viewed, your Internet service provider (ISP), Mobile Advertising ID, media access control (MAC) address, and identifiers associated with browser cookies, web beacons, and similar technologies we deploy on our Services (for more information about cookies and how to disable them, see the Cookies section below).
Why We Collect Personal Information. We may use or may have used the personal information we have about you in the following ways:
Transactional Purposes: We use your contact information, project details, communications data, and customer records information in order to help you find products and services suited to your project, to perform our contractual obligations, and as otherwise anticipated within the context of our ongoing business relationship.
Analytical Purposes: We use your internet activity, to analyze preferences, trends and statistics.
Security and Fraud Prevention: We use your contact information, internet activity and audio information to protect the Site, our company, and others and to prevent fraud, theft and misconduct.
Product Improvement. We use your communications data to provide, maintain, and improve our products and services.
Complete Transactions. We use your contact information and customer records information to complete orders, perform our contractual obligations, and as otherwise anticipated within the context of our ongoing business relationship.
Respond to You. We use your contact information, communications data, and audio information to respond to your requests and any other communications from you, including to provide customer service.
Advertising and Marketing. We use your contact information to send advertising or marketing communications about products, services and offers, and provide news and information that we believe may be of interest to you.
Troubleshooting. We use your browsing information to debug, identify and repair errors that impair existing intended functionality of the Site.
How We Collect Personal Information. We may collect or may have collected personal information about you from various sources.
We collect information directly from you: We collect contact information, project details, communications data, customer records information and audio information directly from you when you complete the webform on the Site or speak with our sales representatives or customer service.
From our business partners and service providers: We may collect contact information and internet activity from analytics providers, advertising companies and networks, and other third parties that we choose to collaborate or work with.
From our affiliates: We may obtain your contact information (or any related information) from affiliates that you have interacted with.
We collect information from you passively. We collect internet activity and browsing activity passively using tools like browser cookies.
With Whom We Share Your Personal Information. In general, we do not share personal information about you with third parties for such third parties’ own marketing or advertising purposes. We do share personal information with third parties for other purposes. For example, we share personal information with:
Our Service Providers: We may contract with companies or persons to provide certain services, such as data hosting and storage and payment processing. We call them our service providers. We only provide our service providers with the information needed for them to perform these services. We also ask our service providers to confirm that their privacy practices are consistent with ours. Since our service providers are located around the world, please note that these disclosures involve cross-border transfers of your personal information as described in the “Data Transfers” section below.
Our Affiliates: We may share personal information with businesses controlling, controlled by, or under common control with us—our affiliates. Since our affiliates are located around the world, please note that these disclosures involve cross-border transfers of your personal information as described in the “Data Transfers” section below.
Corporate Transactions: We may share personal information with parties to business transactions such as those we deal with in mergers, acquisitions, joint ventures, sales of assets, reorganizations, divestitures, dissolutions, bankruptcies, liquidations, or other types of business transactions. In these types of transactions, personal information may be shared, sold, or transferred, and it may be used subsequently by a third party.
Law Enforcement and Courts: In certain instances we may disclose your contact information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to us or to others. We may also disclose your contact information when we believe the law or legal process requires it.
Aggregated, Anonymized or De-identified Data. We may also share aggregated, anonymized or de-identified information, which cannot reasonably be used to identify you.
Your Choices. Consistent with applicable law, you may exercise any of the choices described in this section. Please note that we may ask you to verify your identity and request before taking further action on your request.
Opting Out of Mailings. The Site provides you with the opportunity to agree to receive communications from us. If at any time you wish to stop receiving communications from us please send us an email to email@example.com with the phrase “Privacy Opt-out: Table XI Mailings” in the subject line and we will remove you from our mailing list. Alternatively, for e-mail communications, you may opt out of receiving such communications by following the unsubscribe instructions set forth at the bottom of our promotional e-mail messages. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business transactions.
Correction. You may correct your personal information by emailing us at firstname.lastname@example.org.
Access & Data Portability. In certain jurisdictions, applicable law may entitle you to request access to or copies of your personal information. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible). You may make access and data portability requests by emailing us at email@example.com.
Deletion. In certain jurisdictions, applicable law may entitle you to request the deletion of your personal information. Please note that if you request the erasure of your personal information, we may retain and/or use your personal information as otherwise permitted under applicable law. You may make a deletion request by emailing us at firstname.lastname@example.org.
Data Transfers. For the reasons and purposes set forth in this Policy, the personal information that we collect may be transferred to and stored or otherwise processed in the United States, Canada, and other locations. We also transfer personal information to service providers that process personal information for us in the United States, Canada and other locations. While in another jurisdiction for processing, your personal information may be accessed by the courts, law enforcement, and national security authorities of that jurisdiction. These jurisdictions may not provide the same level of data protection as your home jurisdiction. If you choose to provide us with your information, you consent to such data transfers. Where required by law and in order to ensure appropriate safeguards for such transfers, we will ensure we only transfer to countries deemed adequate by the applicable country or enter into agreements approved by the regulator for such country (e.g., European Commission approved standard contractual clauses for transfers of European Economic Area data to the United States).
Retention of Personal Information. We retain personal information in accordance with applicable law. Unless otherwise required by applicable law, we will take reasonable steps to destroy or permanently de-identify the personal information we hold if such personal information is no longer needed for the purpose for which it was collected.
Security. We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of personal information transmitted to us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, to the extent permitted by law, we do not guarantee or warrant the security of any personal information you transmit to or from the Site, and you do so at your own risk.
Protecting Children. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that any of your children has provided us with personal information without your consent, please contact us and we will take steps to remove that information from our servers.
Updates to this Policy. This Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. You should review this Policy periodically so that you keep up to date on our most current policies and practices. We will post a prominent notice on the Site to notify you of any significant changes to our privacy practices and indicate at the top of the Policy when it was last updated.
Who Can You Contact for More Information? If you have any questions or suggestions about the Site or this Policy, please contact us at email@example.com.