How to show empathy through digital health apps

Name: TXI Digital
Price range: $

Adoption of digital health tech has exploded during the pandemic, but the story is different for digital health apps.

Just 18 percent of patients used a digital health app in 2021, a major drop from previous years. One reason for lagging adoption? A lack of empathy in design.

Using a digital health app can be a highly personal experience, and patients want an app that makes them feel cared for.

With an empathy-first approach to app development, digital health leaders can boost app adoption, which helps patients adhere to treatment protocols and leads to better health outcomes.